Privacy Notice

1. Overview

This Privacy Notice explains how PAN54 collects, uses, and protects personal data when you visit our website and related digital platforms. It outlines the type of information we may collect, how it is used, how we safeguard it, and the rights you have regarding your personal data.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Notice.

2. Who We Are

PAN54 is a multi-market brand narratives company operating at the intersection of strategy, creativity, media, and emerging technology. We work with organisations, partners, and creators to develop impactful brand stories, communication strategies, and digital experiences.

In the course of operating our website and engaging with clients, partners, and visitors, PAN54 may collect and process certain personal data. We are committed to handling such information responsibly and in compliance with applicable data protection regulations including the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Regulation 2019 (NDPR).

 
3. Personal Data We May Collect

When you interact with our website or communicate with us, we may collect certain personal information including:

  • Contact information such as your name, email address, phone number, and company details

  • Professional information submitted through contact forms or collaboration enquiries

  • Information related to career applications submitted through our careers page

  • Communication records when you contact us directly

  • Technical information such as IP address, browser type, device information, and usage data

We may also automatically collect certain information about how visitors interact with our website, including pages visited, time spent on pages, and referral sources.

 
4. Cookies

Our website may use cookies and similar technologies to improve user experience and understand how visitors interact with our platform.

Cookies help us:

  • analyse website traffic and usage

  • improve website functionality and performance

  • enhance your browsing experience

You may adjust your browser settings to decline cookies if you prefer. However, some features of the website may not function properly without them.

 
5. How We Use Your Personal Data

PAN54 may use your personal information for the following purposes:

  • to respond to enquiries and collaboration requests

  • to communicate with clients, partners, and prospective collaborators

  • to process job applications submitted through our careers page

  • to improve the functionality and performance of our website

  • to analyse website usage and audience engagement

  • to maintain the security and integrity of our systems

  • to comply with applicable legal or regulatory requirements

We only collect and use personal data where it is necessary and relevant to the services we provide.

 
6. Legal Basis for Processing Personal Data

PAN54 processes personal data based on one or more of the following legal grounds:

  • where you have given consent

  • where processing is necessary to respond to a request or enquiry made by you

  • where processing is necessary for the performance of a contract

  • where processing is required to comply with legal obligations

  • where processing is necessary for legitimate business interests, provided your rights and freedoms are not overridden

 
7. Sharing Personal Data with Third Parties

We may share personal data with trusted third parties where necessary to support our operations. These may include:

  • website hosting providers

  • analytics and technology service providers

  • professional advisers or consultants

  • regulatory or law enforcement authorities where legally required

PAN54 does not sell or rent personal data to third parties.

All third-party service providers are expected to maintain appropriate security and confidentiality standards when handling personal data.

 
8. International Data Transfers

In certain circumstances, personal data may be processed or stored outside Nigeria through our technology or service providers.

Where this occurs, PAN54 ensures that appropriate safeguards are implemented to protect personal data in accordance with the NDPA, NDPR, and other applicable data protection regulations.

 
9. Data Security and Retention

PAN54 takes appropriate technical and organisational measures to safeguard personal data against loss, misuse, unauthorised access, disclosure, or alteration.

Security measures may include:

  • secure hosting environments

  • encryption technologies

  • restricted access controls

  • firewall and network monitoring

  • multi-factor authentication for administrative systems

Personal data will only be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

 
10. Your Rights

Under applicable data protection laws, you may have the right to:

  • request access to the personal data we hold about you

  • request correction of inaccurate or incomplete information

  • request deletion of your personal data where applicable

  • withdraw consent where processing is based on consent

  • object to certain types of data processing

  • request restriction of processing in specific circumstances

  • request transfer of your data to another organisation where technically feasible

Requests relating to your personal data may be submitted using the contact details below.

 
11. Updates to This Privacy Notice

PAN54 may update this Privacy Notice from time to time to reflect changes in our operations, technologies, or regulatory requirements.

Where significant changes are made, we will update this page accordingly. Continued use of the website following such updates constitutes acceptance of the revised Privacy Notice.

 
12. Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Notice or the processing of your personal data, you may contact us at:

Email: privacy@pan54.com

PAN54 is committed to addressing privacy concerns promptly and transparently.

If you are not satisfied with how your complaint is handled, you may contact the Nigeria Data Protection Commission (NDPC) in accordance with applicable regulations.